For institutional users whose institutions have access through IP authentication, you should have automatic access with no need to login. If your institution has access this way, you should see “Institutional Access” in red on the menu bar, and you will be able to access all of the content without logging in.
For those institutions or individual subscribers who do not use IP authentication, access to this site works a little differently than many trade policy subscription services, so we thought it was worth a brief explanation (if you are familiar with Substack, access is similar to their process). There is no username/password. Rather, the subscription is tied to your email account.
Once you have set up initial access by clicking on a link in an email from China Trade Monitor after your payment, you should then have automatic access to the site on that particular device for several months. If you don't see an email after you subscribe, please check your spam folder.
You will have to reactivate access periodically through the same emailed link process. When you find yourself signed out, just click on the "Login" link, enter your email address, and when the email arrives (again, check your spam folder if you don't see it in your inbox), click on the link to reactivate access. This reactivation process should occur every few months.
In addition, please note that access has to be established separately for each of your devices (e.g., home computer, work computer, phone). You can access your China Trade Monitor subscription on multiple devices, but you will need to set up access on each one. Access may also need to be set up separately for each web browser you use, if you use more than one (e.g., Chrome, Edge, Safari, Firefox, Brave).
Also note that the email address you use for login has to be the specific one tied to your China Trade Monitor account.
Please feel free to contact us with any issues you experience.